Privacy Policy

This Privacy Policy explains how Apmari Pty Ltd ("Apmari", "we", "our", or "us") handles personal information when providing catering services in Australia. We aim to communicate clearly about the types of data we collect, how we use it, when we may share it, and the choices available to you. By engaging our services, visiting our website, or communicating with our team, you agree to the practices described here, as updated from time to time.

Information we collect

We collect information that you provide directly, such as your name, contact details, company, event details, dietary requirements, and billing information. We may also collect technical data from your device when you visit our website, including IP address, browser type, pages viewed, and interaction data that helps us understand usage patterns. When you contact us via phone or email, we may keep a record of the communication for reference and training.

How we use information

We use personal information to deliver catering services, respond to inquiries, prepare proposals, manage logistics, process payments, and improve our offerings. We also use data to communicate operational updates, request feedback after events, and send service-related messages. With your consent where required, we may share relevant updates about new menu options or seasonal offerings that could assist your event planning.

Sharing and disclosure

We may share information with trusted service providers that support our operations, such as payment processors, delivery partners, equipment hire companies, and venue coordinators. These parties are expected to handle information responsibly and only for agreed purposes. We may disclose information if required by applicable law, regulation, or a valid legal process, or in connection with a business transaction such as a merger or asset transfer, subject to safeguards.

Data retention and security

We retain information for as long as reasonably necessary to provide services, meet legal obligations, resolve disputes, and maintain business records. We apply administrative, technical, and physical safeguards designed to protect information against unauthorised access, alteration, or misuse. While we take steps to reduce risk, *** method of transmission or storage can be guaranteed to be fully secure, and we encourage you to contact us with any concerns.

Your choices

You may request access to, correction of, or deletion of certain personal information subject to legal exceptions. You can opt out of non-essential communications by following unsubscribe instructions or contacting us. If you prefer that we limit certain uses of your data, please let us know and we will explain available options and any impacts on service delivery, such as dietary coordination or scheduling updates.

Cookies and analytics

Our website may use cookies and similar tools to remember preferences, maintain session state, and analyse aggregate usage. You can manage cookies through your browser settings. Disabling some types of cookies might affect site functionality, but essential features for browsing should remain available. We review analytics to improve content, navigation, and performance.

International transfers

Personal information is primarily stored and processed in Australia. If we work with service providers in other locations, we take steps to apply appropriate protections consistent with this Policy and applicable laws.

Children

Our services are intended for adults organising events. If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to remove it.

Updates to this Policy

We may update this Policy to reflect operational, legal, or regulatory changes. The updated version will be posted on our website with the effective date. Material changes may be highlighted for clarity.

Contact

If you have questions about this Policy or how we handle personal information, please contact: Privacy Officer, Apmari Pty Ltd, 22 Smith Street, Fitzroy, VIC 3065, Australia. Email: apmari@hotmail.com. Phone: + (61) 47 328-19-05.