Legal — Apmari Pty Ltd

This page sets out key legal terms that govern the supply of catering services by Apmari in Australia. It complements our Privacy Policy and does not limit statutory consumer rights under the Australian Consumer Law (ACL).

ABN: 29 624 123 987 · Registered office: 22 Smith Street, Fitzroy, VIC 3065

Apmari team preparing event food

Scope & Definitions

Services: menu planning, preparation, delivery, on-site service, and equipment hire supplied by Apmari.

Client: the person or organisation contracting Apmari. Written quotations and booking confirmations form the agreement.

Terms of Supply

Quotations are valid for 14 days unless stated otherwise. A booking is confirmed once a signed proposal and any required deposit are received. Final guest numbers and menu choices must be confirmed at least 7 days before the event unless otherwise agreed in writing.

Prices exclude GST where applicable and may vary for public holidays, menu substitutions, and special dietary requirements.

Buffet setup by Apmari

Cancellation, Refunds & Rescheduling

Cancellation or rescheduling requests must be made in writing. Cancellation fees apply as set out in your booking confirmation. Where cancellation is due to a change in law or public health order preventing the event, we will offer rescheduling or a refund less unavoidable costs.

Australian Consumer Law: nothing in these terms restricts your rights under the ACL. If goods or services are faulty or not fit for purpose, ACL remedies apply.

Standard cancellation fee table

TimingFee
More than 30 days before eventDeposit retained (typically 20%)
8–30 days before event50% of total
7 days or less100% of total

Food Safety, Allergens & Dietary Requirements

We operate under Australian food safety standards. Clients must notify us of allergies and dietary needs at the time of booking. While we take precautions to avoid cross-contamination, we cannot guarantee a completely allergen-free environment unless a bespoke service is arranged.

Menu substitutions may be necessary due to seasonal availability. We will communicate changes promptly and offer comparable alternatives.

Chef face portrait

Liability, Insurance & Indemnity

To the extent permitted by law, Apmari's liability for loss or damage is limited to the amount paid for the services. We maintain public liability insurance appropriate for catering and events. Clients agree to indemnify Apmari for damage caused by guests, third-party suppliers, or venue breaches of agreed terms.

Apmari staff serving guests

Dispute Resolution & Governing Law

We aim to resolve disputes quickly and fairly. Please contact our office (details below) to raise a concern. If we cannot resolve the issue, parties may pursue remedies under the Australian Consumer Law or relevant small-claims tribunals.

These terms are governed by the laws of the State of Victoria, Australia. Clients agree that Victorian courts have non-exclusive jurisdiction in relation to disputes.

External contacts

  • Australian Competition & Consumer Commission (ACCC): https://www.accc.gov.au
  • Consumer Affairs Victoria: https://www.consumer.vic.gov.au

Frequently Asked Legal Questions

Deposits are generally non-refundable except where required by law or where we cancel the booking. Specific deposit terms are set out in your booking confirmation.

We will work with the client and venue to find reasonable solutions including rescheduling, modified service, or refunds where performance is prevented by conditions beyond our control.

Notify us when booking. We label dishes and provide alternative options, but cannot guarantee an allergen-free environment without exclusive arrangements.

Company Details & Contact for Legal Notices

Apmari Pty Ltd
ABN: 29 624 123 987
22 Smith Street, Fitzroy, VIC 3065
Phone: +61 473 281 905
Email: apmari@hotmail.com

For privacy-related matters see our Privacy Policy. Legal notices should be sent to the registered office address above.